Home Healthcare Software Reviews

Over the past few years, the number of home healthcare software options has improved dramatically.  This is not really surprising since more people are turning to home health care as an affordable solution when compared to staying in a hospital or moving to some type of assisted living home.

Service CEO – Demo available. Efficiently manage and track your customers, jobs and schedule. Features and tools allow you to easily invoice and bill clients. Quickly respond to employee and client inquiries with the ability to quickly retrieve information.

Alora Health – Demo available. Even if you aren’t a savvy computer user, Alora Health’s user friendly home care software will have you easily managing your business. Free training is provided so you can make the most of all the tools and features of the software, as well as unlimited technical support. Onetime Setup Fee: $1,375 (regular price: $3,600). Monthly Fee: $295

Thoughtful Systems – Multi-function software program with features specifically designed for the home health care industry. Includes utilities for tracking patient information, caregiver information, job scheduling, payroll, mapping, general accounting and more.

Healthcare First – Free demo. Affordable web-based software means no hardware investments required. Fast and easy to implement, Healthcare First converts your data at no charge. No long term contracts, just a low monthly subscription fee.

Smart Service – Free demo. Minimize paperwork with full integration to QuickBooks – no double entry of data. Maximize customer service and efficiency. Easily schedule jobs.

Kinnser-  Free demo.  Two day training with subscription.  For one price get unlimited users and upgrades.  Kinnser is a complete point of care solution for all clinical disciplines with real-time online tracking for every patient, visit, task and claim.  Easily manage point of care, billing, and administration. Kinnser can help reduce costs, increase revenue, and improve collaboration.

HomeTrak – Free demo.  Intuitively easy to use software that can be accessed anytime from anywhere.  HomeTrak makes scheduling, communication, relationships and accounting more time efficient and organized. Several different pricing options: renting, purchase, or special deals for small businesses.

If you are thinking about purchasing or switching your home healthcare software solution, then there are a few key characteristics to keep in mind.  This software should be the central point for data storage and management for your entire home healthcare business, which makes choosing the right one incredibly important.  Here is a quick look at a few things to keep in mind when making your pick.

Home HealthCare Software Organization Features

In terms of organization, there are a few features that can save you a lot of time and make sure that you are always on top of any situation that may arise  Staying organized is especially important in regards to your paperwork – particularly the CMS-485 (Certification and Plan of Care).  Your software needs to be allow you to not only create these forms, but also track and print them, as well as Physician Orders.

Another area that requires a significant amount of organization is billing.  Your software will need to create and track a variety of billing related forms such as insurance, Medicare, and Medicaid claims, create HIPAA compliant electronic claim files, PPS claims, and every other type of billing and claim form that you use.  If your software cannot do this, then it will be nearly impossible to maintain a centralized focal point to manage.

Home HealthCare Software Management Features

For management, there are three areas that need to be addressed – employees, patients, and in-house/office.  For employees, your software should be able to create schedule and track results.  For example, along with telling your staff when and where to provide services, it should also allow you to track patient visits, prevent time conflicts, and take care of payroll related tasks.

For patients, your software should help you streamline the admission and insurance process for them.  This includes giving you easy to access ICD9 Diagnosis and Procedure cods that are accompanied by descriptions.  Also, all of the features that relate to your staff and in-house management will directly lead to better customer care as well.

Your in-house staff can benefit greatly as well.  Mostly, because it makes information easier to create, maintain, and access.  One unique feature that has become more popular is an expanded point of access setup.  For example, some software will allow staff to access the software via iPad and iPhone as well as their computers.  This will improve efficiency of your staff because they can make changes on-site when needed.

Overall, your home healthcare software should achieve two basic functions.  Your office should be more efficient and your patients should be more satisfied.  While there are a number of different features that can make this happen, it is up to you to evaluate potential candidates and choose the home healthcare software that will best fit your needs.

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